VANCOUVER, Mar 25, 2004 /PRNewswire via COMTEX/ -- NetNation, Canada's top-ranked Web hosting and domain registrar, introduced its new Switch Program, which helps Web hosting customers easily change to NetNation from their current Web host. NetNation has designated a team of dedicated service professionals to guide all new NetNation customers through the switch process, making the transition seamless and hassle-free.

Changing Web hosts can be a confusing, drawn-out and risky process. As a result, people often have avoided switching to a new Web host, despite unsatisfactory services and support. Additionally, many people, especially small businesses, fear the possibility of losing access to their Web sites for even a few hours during the process of switching hosts.

To give customers the freedom they deserve and the support and guidance they need to minimize lost data or site downtime, NetNation developed the Rescue Squad, a team of dedicated support professionals who help new customers through every step of the switching process.

"A cornerstone of NetNation's Web hosting difference is that we provide all of our customers with 24/7 live technical support," said Jag Gillan, General Manager and Vice President of NetNation. "With our new Switch Program, we want to give new customers the opportunity to experience that superior support first hand."

In addition to providing live and dedicated support from the Rescue Squad 24/7, NetNation offers its customers a variety of Web hosting plan choices, valuable marketing tools (including a $50 search engine marketing credit), the reliability of a state-of-the-art data center, a Web-based account control panel and a customizable and intuitive Web-based email system that's accessible anywhere.

Customers can learn all the details about the Switch Program by visiting NetNation at http://www.netnation.com/customer/switch . They also will find a detailed, step-by-step description of the switch process that they can download and print from a .pdf file.

"This program lets people know they aren't stuck with an unsatisfactory Web host," Gillan continued. "The switching process can seem daunting, but our Rescue Squad makes it simple and understandable so that people are no longer afraid to make a change and get the service they deserve."

All new customers switching to NetNation are eligible to receive dedicated assistance regardless of the Web hosting plan they choose. The NetNation Switch Program helps to showcase NetNation's commitment to customer support and reputation as a customer-focused Web host.

About NetNation

NetNation Communications Inc. is Canada's top-ranked Web host and domain registrar with more than seven years experience in the industry, offering a wide range of Web site hosting solutions, dedicated servers and managed services. A leading Web host, NetNation provides pioneering solutions that satisfy the evolving needs of organizations and individuals. Through a combination of state-of-the-art facilities and the industry's best customer service and support, NetNation delivers successful e-business solutions, bringing innovation, creativity and a caring attitude to all of its customers' business needs. For more information about NetNation, visit www.netnation.com or call 1-888-277-0000.

Contact:
Crystal Chiang, NetNation Communications Inc., 604 688 8946 ext. 127,
crystal@netnation.com
Mark Smith, StrongForce Group, 312-371-6443,
mark.smith@strongforcegroup.com


SOURCE NetNation Communications Inc.

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