150 Words MaxAress Software and Education Technologies P Limited [www.aressindia.com] which also operates 24x7HostingSupport.com [www.24x7hostingsupport.com], their Support Department, provides global, outsourced technical services to web site hosting providers and Data Centers. The company reports an overwhelming increase of over forty-percent in employment, as the company reached its goal of 150 staffers in the 24x7HostingSupport.com department. Each newly hired employee goes through an internal training curriculum and they hold a minimum of two-year experience, and certification in RHCE/RHCT and MCSE/MCSA.

March 3, 2004 (Nasik, India)—Aress Software and Education Technologies P Limited [www.aressindia.com] which also operates 24x7HostingSupport.com [www.24x7hostingsupport.com], their Support Department, provides global, outsourced technical services to web site hosting providers and Data Centers. The company reports an overwhelming increase of over forty-percent in employment, as the company reached its goal of 150 staffers in the 24x7HostingSupport.com department. Each newly hired employee goes through an internal training curriculum and they hold a minimum of two-year experience, and certification in RHCE/RHCT and MCSE/MCSA.
24x7HostingSupport.com, as the name indicates, is a twenty-four hour, seven days a week operation, now in this business for over 4 years. There client portfolio boasts of some of the largest players in this industry. At Aress Software, the support division is the largest department of the company; employees in this department work through ticket help desks, live web site chatting, email systems and even telephones in order to service their ever growing fifty plus clientele. Technical assistance is provided to companies that use CPanel, Ensim, Plesk, HSphere, HSP, Helm and Hosting Controller as their control panels. Prospective and current clients are reassured of Aress Software because of the outstanding morale that is exhibited not only by the technicians, but also the senior management.
Director of Operations, Shilpa Kaushik, expresses her outlook on immediate goals of the company, “I would really like to see 24x7Hosting Support graduate to be a complete technical support and system administration service provider to all the verticals of the internet businesses.” The future of this company is already well carved out with a distinct emphasis to quality and manpower growth. As Kaushik continues to explain, “We are at present setting up our second office in India which will have the capacity to seat 200 people. It will be equipped with very high quality hardware equipment, including very sophisticated hardware firewalls, and a high speed internet connection. We also intend to get our SEI CMM Level 4 certification before June 2004.”
With over fifty clients, the employees at 24x7Hosting Support are evaluated by Aress Software’s human relations department on a routine basis to keep the company’s service-level up to the expected levels of quality and precise response times in demand by the hosting industry. The growth in staff has significantly aided the company and its clients and enabled the company to take on more clients and expand its services with the existing clients as well.
Aress Software and Education Technologies P Limited [www.aressindia.com] is a six-year old, information technology service company that has been a major player in the field of technical support and software development. Today, Aress Software services over fifty web site hosting companies, data centers and internet service providers across Europe, North America, Australia and Asia. The company houses all technical employees at their Nasik, India location, while managing a second office in San Francisco, California, USA.

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Shilpa Kaushik
Director of Operations
shilpa@aressindia.com
Phone: +91 253 2383313
Fax: +91 253 2344998
IT-1, STPI Park
MIDC Ambad, Nasik, 422010
India

For more information: http://www.24x7hostingsupport.com/